I recently did a post on Skype’s microphone issue and how it is not working for so many users. After reading that post, some of our users asked us to do a similar post for Skype’s camera issue. See, the camera is not working on Skype for many Windows 10 users. Users are frustrated because they can’t attend meetings and had a video conference calls. Don’t worry, we got you covered.
There can be multiple reasons behind why the camera is refusing to connect with or give permission to Skype to use it. Let’s take a look at them one by one.
1. Skype is Down
Different apps and software can go out of service for a number of reasons like DDoS attacks, malware, bugs, and so on. While I would recommend Down Detector to check service outages on any given day, for Skype, Microsoft has created a dedicated page themselves.
Follow the link below to check if Skype is facing any issues. As you can see, it tracks different aspects of the service like audio calls, video calls, messages, and so on. If
2. Updates
Has Microsoft released a new update for Skype? Before moving on, there are two ways to install Skype. If you have installed it from the Windows Store, then you can check the updates section to see if there is one available. If so, update it immediately.
If you have installed the Skype app directly from the official site, then you will have to either launch the app to if there is an update prompt, or you can go back and download Skype again. This is why it is better to download from the Windows Store unless it is giving you troubles.
3. Network Connection & Troubleshooting
Check your Internet and WiFi connection and make sure that it is working. Skype video calling can consume a lot of bandwidth and needs a high-speed Internet connection to work without any lags. One thing you can do is to visit Speedtest site and check your download and upload speeds. Another thing you can do is connect a smartphone or some other device to your WiFi network and check if it is working right. This way, you will know whether the issue is with WiFi or your laptop/computer where you can use Skype.
Windows 10 computer comes with a network troubleshooter that will check your network connection and test it for various best Pomona hookup site errors. If you have reason to believe that there is something wrong with the network connection, search for network troubleshooter in the Windows search and run it. Follow the on-screen instructions if an error is found. You may also visit the Microsoft help page where they explain, in detail, why Skype can’t detect webcam on Windows 10.
4. Reinstall
Reinstalling any software or app can solve a lot of problems including bad and corrupted files, bugs, and so on. Having said that, reinstalling is just part of the process. You need to remove old files too. First, right-click on Skype to uninstall it.
When you uninstall an app, it leaves left-over files on your system which can be corrupted. To delete them before you reinstall a fresh copy of Skype, press Ctrl+R to open the Run prompt and type �%appdata%� without the quotes before hitting Enter.
Now you can either visit the Microsoft Store to download Skype which is what we suggest or download directly from the site. Many users have reported that installing from the site actually solved the camera not working on Skype issue for them. Maybe it is worth a shot so do try. Note that updating apps is a lot easier if you install it via the Store. Click on the Get Skype for Windows 10 button to choose an alternative, Get Skype for Windows to download the file on your hard drive.
