“There was little difference when you compare pages have been a great 65 percent meets and people who was indeed a keen 85 per cent match. In addition, ninety % fits were few in number.”
Despite whichever shortcomings OKCupid have, it is well worth listing you to more and more consumers, even a number of the unhappy of these, have tried the qualities for many years. Of many have found schedules. This will mean that a lot of users will find an important sense there.
5. OKCupid’s customer care will leave much to-be desired.
For those who check out OKCupid’s web page into the Bbb (BBB) site (that is always a good idea when examining people businesses credibility), you’ll find that OKCupid could have been slapped with a large, sexy ‘F’. The reason why? Out of 96 grievances registered of the users against him or her, OKCupid completely neglected brand new BBB’s request to answer the fresh new grievances 57 times. Merely 14 complaints features ever come fixed. This ought to be a giant warning sign to you personally, dear individual, one to OKCupid’s customer care isn’t its good suit.
The customer care is indeed bad a large number of the members’ complaints and you will ratings define it “nonexistent.” You to definitely OKCupid associate, Kyler out-of London area, Ontario, writes to your Consumer Activities:
“Emails have been delivered to him or her each week, there isn’t any react. We basically had informed over the telephone that they try not to even look at them. They informed me over the phone, in a really singsong sound, one to OKC doesn’t have cellular phone help of any kind, therefore i asked if the there is certainly in whatever way to-arrive her or him, I found myself advised zero.”
Simply put, if you decide to join OKCupid and something goes wrong, try not to assume any assistance from their customer service team.
six. OKCupid players claim that its profiles is actually 
unexpectedly removed.
All of the OKCupid feedback and you may grievances describe participants-some new and several much time-time people, certain totally free and many paying-seeking to log into its users, merely to discovered exactly what seems like a consistent “our-site-is-currently-down” message, since the described contained in this ailment:
“When i just be sure to log in to my personal account, I have a contact proclaiming that ‘we are having technical troubles, excite are back after,’ which to what I am aware of discovering grievance forums out-of their site, is the technique for saying ‘your account could have been removed.'”
Regardless of what several times the new user returns, the character is moved for good. Upcoming, after they try to get in touch with the “nonexistent” support service, outrage arises. A similar consumer claims:
Out from the dozens of analysis and you will grievances We understand, I might imagine 80 percent of those mirrored it exact same condition, but do not require hinted as to the reasons. Of many previous participants speculate this particular is perhaps all element of a beneficial spot by the InterActiveCorp, and that is the owner of one another OKCupid and Fits, to-drive so much more people to complement, and therefore will cost you significantly more. Nothing is proven, however.
eight. OKCupid’s vehicles-restoration ability presses people out of.
All the dating website keeps this issue. When people get a premium registration that have OKCupid, also, they are, on the terms and conditions, signing up to has its registration instantly restored towards the bottom of your subscription period and possess money taken from their savings account otherwise credit card.
Such as, for individuals who subscribed to a beneficial about three-month registration having OKCupid, at the conclusion of one to 3 months you’d select a beneficial costs on your savings account for another three-times membership. Because this is on the terms and conditions, many users let it go and tend to be shocked when the next detachment happens.
How to prevent that is to help you basic browse the terms and conditions before you sign up. Once you mouse click ‘submit’ or ‘sign myself up’, you’re contractually compelled to adhere to their terms and conditions, whether you discover her or him or otherwise not. 2nd, be mindful of their renewal dates. Perform a reminder on your smartphone. In the long run, if you see the fresh new date coming up therefore do not want so you’re able to replenish, enter into your own setup and you may cancel your An effective-Number bundle. If you hold back until the final second, you will probably find that OKCupid’s system requires a long time so you’re able to process your own consult plus membership are revived facing the wishes.
